Refund policy

Return & Refund Policy

We have a 30-day return policy. You have 30 days after receiving your item to request a return.

Eligibility To be eligible for a return, your item must be unused, in its original condition, with tags attached and in original packaging. A receipt or proof of purchase is required.

How to Start a Return Email us at maidageorge7@gmail.com with your order number and reason for return. Do not send items back without first contacting us — unrequested returns will not be accepted.

Non-Returnable Items The following cannot be returned: perishable goods, custom or personalized items, personal care products, hazardous materials, sale items, and gift cards.

Damages & Wrong Items Inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve it.

Exchanges To exchange an item, return the original and place a new order once the return is accepted.

Refunds Once your return is received and inspected, we'll notify you of approval. Approved refunds are processed to your original payment method within 10 business days. Allow additional time for your bank to post the credit. If 15 business days have passed since approval, contact us at maidageorge7@gmail.com.

EU Customers — 14-Day Cooling-Off Period If your order is shipped to the European Union, you are entitled to cancel or return your order within 14 days for any reason, without justification. Items must be unused, in original condition, with tags and packaging intact.

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Refund policy